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FAQ (Frequently Asked Questions)


Q.  WHAT DO I NEED TO DO TO PREPARE THE SITE FOR THE INFLATABLE?

 

A. PLEASE REMOVE ALL DEBRI FROM THE AREA. THIS INCLUDES PET POOP, CHILDRENS TOYS, ROCKS, HOSES, SPRINKLERS, AND TRY TO CUT THE GRASS A COUPLE OF DAYS PRIOR TO THE EVENT. FRESHLY CUT GRASS IS A MESS.

 

Q. ARE YOUR INFLATABLES CLEAN?

 

A. YES. WE CLEAN THEM AFTER EACH AND EVERY RENTAL WITH A GERMICIDAL CLEANER AND  INSPECT THEM AGAIN WHEN WE SET UP THE UNITS AT YOUR LOCATION.

 

Q. ARE INFLATABLES SAFE?

 

A. YES. INFLATABLES ARE VERY SAFE IF ALL THE SAFETY PROCEDURES ARE FOLLOWED AND ADULT SUPERVISION IS PRESENT AT ALL TIMES. EACH UNIT IS STAKED DOWN ON SOFT SURFACES, OR SANDBAGS WILL BE USED ON UNITS ON HARD SURFACES SUCH AS DRIVEWAYS OR GYM FLOORS.

 

Q. DOES BOUNCE HOUSES AND INFLATABLES HAVE INSURANCE?

 

A. YES. WE ARE FULLY LICENSED AND INSURED. AN INSURANCE CERTIFICATE IS AVAILABLE ON REQUEST.

 

Q. WHAT TIME DO YOU DELIVER AND PICK UP THE UNITS?

 

A. WE WORK WITH YOU AND YOUR SCHEDULE. WE PREFER TO SET THEM UP ATLEAST 2 HOURS PRIOR TO THE EVENT AND PICK THEM UP AT YOUR CONVENIENCE AFTER THE EVENT. DURING PEAK RENTAL SEASONS OR DURING HOLIDAY PERIODS, DROP OFF TIMES AND PICKUP TIMES WILL BE MORE STRICT DUE TO THE DEMAND.

 

Q. HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATIONS?

 

A. OUR BOUNCE HOUSES ARE VERY POPULAR, SO WE RECOMMEND YOU BOOK AS SOON AS YOU HAVE A DATE OR EVEN AN IDEA. WE CAN WORK OUT THE DETAILS AS TIME GETS CLOSER.

 

Q. WHAT IS YOUR CANCELLATION POLICY?

 

A. YOU MAY CANCEL FOR ANY REASON AT ANY TIME WITH NO FEES. BUT PLEASE LET US KNOW AS SOON AS YOU KNOW SO WE CAN RENT THE EQUIPTMENT TO SOMEONE ELSE. WE BELIEVE AND PRACTICE: DO UNTO OTHERS AS YOU WOULD HAVE THEM DO UNTO YOU.

 

Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

A. WE ACCEPT CHECKS WITH PROPER ID, CASH, CREDIT CARDS ARE ACCEPTED WITH A 4% CHARGE ADDED TO TOTAL?

 

Q. WHAT TYPE OF ELECTRICAL OUTLET IS NEEDED?

 

A. THE INFLATABLE REQUIRES A LARGE BLOWER TO PUMP IN THE AIR AND THE LARGER UNITS MAY REQUIRE 2 OR EVEN 3 BLOWERS. EVEN THOUGH THEY RUN ON A STANDARD 120 VOLT CIRCUIT, YOU CAN ONLY PLUG ONE OR TWO BLOWERS INTO A BREAKER OR THE BREAKER WILL TRIP. SO DEPENDING ON THE UNITS RENTED, WE WILL KNOW HOW MANY DEDICATED BREAKERS WE WILL NEED. IF NEEDED, WE DO HAVE GENERATORS FOR RENT FOR A SMALL ADDITIONAL FEE.


REMEMBER, IF YOU SCHEDULED YOUR PARTY FOR AN EARLY DELIVERY BEFORE 12 NOON, IT WILL BE AN EARLY PICK-UP. OUR PICK-UPS START AS EARLY AS 4 PM.  ALL AFTERNOON PARTIES BEGIN  PICK-UPS AS EARLY AS 5:30 PM.  ALL INFLATABLES HAVE TO BE PICKED-UP BEFORE 7:00 PM. 

GET THE BEST FOR LESS WITH BOUNCE HOUSES AND INFLATABLES 4 LESS.  WE WILL MEET OR BEAT THE COMPETION FOR SIMILAR PRODUCT.

 

 

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